![Zinus Set: SmartBase Heavy Duty Mattress Foundation, 14 Inch Metal Platform Bed Frame, Full + 10 Inch Green Tea Memory Foam Mattress [New Version], Medium Firm Feel, Full](/Public/Web/images/grey.gif)
Zinus Set: SmartBase Heavy Duty Mattress Foundation, 14 Inch Metal Platform Bed Frame, Full + 10 Inch Green Tea Memory Foam Mattress [New Version], Medium Firm Feel, Full
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Shipping Policy
Return PolicyFree Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side. Final sales items or free gifts are not acceptable for a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier.We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment. Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471ZINUS STRONGER MATTRESS SUPPORT – Made with heavy duty steel, can support up to 3000 lbs; all while doing the jobs of both your box spring and frame and giving you back some underbed clearance space too
QUICK, TOOL-FREE ASSEMBLY - Shipped in one box and requires no tools for assembly; simply unfold and rest your mattress on top
NO BOX SPRING NEEDED - Platform is engineered with heavy gauge steel wires that replace your box spring, allowing you to rest your latex, memory foam or spring mattress directly on top of the foundation
ALL NIGHT FRESHNESS - The all-natural green tea and purified charcoal infusions work together to help keep your mattress fresh for many nights to come
FOR GREAT SLEEP – Designed to help reduce aches and pains through the night, Zinus patented zoned pressure relief technology conforms to the shape of your body while enhancing circulation and decreasing stress on your joints
CERTIFIED SAFE MATERIALS – Crafted from high-quality CertiPUR-US certified foam and wrapped with an OEKO-TEX certified mattress cover all produced without the use of harmful chemicals for safer, healthier sleep
